Welcome to Tamra & Spice Co. By accessing or using www.tamraspice.com and placing an order, you agree to these Terms of Service. Please read them carefully.
About Us
This website is operated by Tamra & Spice Co, based in India. You can reach us at support@tamraspice.com.
Eligibility
By using our site, you confirm you are at least 18 years old and able to enter into a legally binding contract.
Products and Pricing
- We sell organic spices and handcrafted copper and brass utensils.
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- We make every effort to display products, colours, and details accurately. As our copper and brass items are handcrafted, slight variations in colour, finish, and hammer-marks are natural and are a mark of authenticity, not a defect.
- We reserve the right to correct any errors in pricing or product information and to update, modify, or discontinue products at any time without notice.
Orders
- Placing an order is an offer to purchase. We reserve the right to accept or decline any order, including for reasons of stock availability, suspected fraud, or pricing errors.
- You will receive an order confirmation by email once your order is placed.
Payments
Payments are processed securely through our payment partners. We accept the payment methods displayed at checkout, including UPI, cards, net banking, and Cash on Delivery (where available).
Shipping, Returns and Refunds
Delivery, returns, and refunds are governed by our Shipping Policy and Refund Policy, which form part of these Terms.
Use of Our Website
You agree not to misuse the website, attempt to gain unauthorised access, copy our content, or use it for any unlawful purpose. All content on this site — including text, images, logos, and the TAMRA name and branding — is our intellectual property and may not be used without our written permission.
Health and Product Use
Our wellness information (including traditional uses of copper and turmeric) is shared as heritage and tradition, not as medical advice. Please consult a qualified professional for health concerns. Follow the care instructions provided for copper and brass products.
Limitation of Liability
To the extent permitted by law, TAMRA shall not be liable for any indirect or consequential loss arising from the use of our products or website. Our total liability is limited to the value of the product purchased.
Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Punjab, India.
Changes to These Terms
We may update these Terms from time to time. Continued use of the site means you accept the updated Terms.
Contact Us
For any questions about these Terms, email support@tamraspice.com.